If you register, you can do a lot more. And become an active part of our growing community. You'll have access to hidden forums, and enjoy the ability of replying and starting conversations.

Cumbrian Coast Express 9/4/16

Discussion in 'What's Going On' started by 30567, Apr 4, 2016.

  1. Dobbs0054

    Dobbs0054 Member

    Joined:
    Sep 23, 2014
    Messages:
    872
    Likes Received:
    520
    Gender:
    Male
    Can passengers stand on charters? Well try to look through any window on any tour, and despite the pleas of the organisers the vestibules are always taken up by window hangers. That leave spare seats. So yes it is ok to stand on charters. Is standing banned in trains? Well I could post a host pf photos showing overcrowding on NorthernRail and FTP services seven days a week. Took them to ask our Transport Secretary if we were so deserving of short trains in the North. So standing for a short distance to Carnforth was viable and the poor punters at Preston would have understood.

    When a problem occurs, it is not the problem that brings an organisation into disrepute - it is how they RESPOND to the problem. The coach may have been just fine when they set off. There was more than enough time to arrange for a spare coach to be released at Carnforth and negotiate a short stop in the station. It was a CHOICE by the TOC NOT to bother with this action. There is NO DEFENCE for this. Time was on their side.

    Those as Preston have evry right to expect RTC to refund not only their ticket money but also compensate them for the costs incurred in travelling to Preston.

    A thoroughly depressing set of events that could have been avoided.
     
    MellishR, Enterprise, 26D_M and 3 others like this.
  2. Sheff

    Sheff Resident of Nat Pres

    Joined:
    Apr 21, 2006
    Messages:
    8,059
    Likes Received:
    3,137
    Gender:
    Male
    Occupation:
    Retired Engineer & Heritage Volunteer
    Location:
    N Warks
    Heritage Railway Volunteer:
    Yes I am an active volunteer
    So is paying by card not the norm? I always purchase by credit card, assuming that the +2% is worth paying for the 'protection' afforded. Has anyone successfully claimed for a TOC not delivering what they advertised?
     
  3. Dobbs0054

    Dobbs0054 Member

    Joined:
    Sep 23, 2014
    Messages:
    872
    Likes Received:
    520
    Gender:
    Male
    I have found that telling the tour operator that I am going to make a claim via the Credit Card Company has yielded immediate repayment. No trader wants the bother and rik of a Credit Card Company challenging them and potentially refusing to grant access to their system in the future. Paying by Credit Card NOT Debit Card adds insurance in many ways!
     
  4. RalphW

    RalphW Nat Pres stalwart Staff Member Administrator Friend

    Joined:
    Sep 11, 2005
    Messages:
    36,445
    Likes Received:
    9,907
    Gender:
    Male
    Occupation:
    Retired-ish, Part time rail tour steward.
    Location:
    Northwich
    Heritage Railway Volunteer:
    No I do not currently volunteer
    Just when we thought that it was now plain sailing we are stationery in a queue south of Warrington with a freight reported as being in trouble ahead and doing 5 mph.....
     
  5. hatherton hall

    hatherton hall Well-Known Member

    Joined:
    May 27, 2007
    Messages:
    1,068
    Likes Received:
    351
    Best hurry up or you'll miss Match of the Day LOL
     
  6. Shep Woolley

    Shep Woolley Well-Known Member Friend

    Joined:
    Feb 21, 2007
    Messages:
    2,318
    Likes Received:
    10,409
    Gender:
    Male
    Occupation:
    Retired
    I think you will find its the Newport-Carlisle excursion, my daughter is onboard and has just told me its a hot box on one of the coaches
     
  7. wcmlbls1846

    wcmlbls1846 Well-Known Member

    Joined:
    Apr 24, 2009
    Messages:
    1,034
    Likes Received:
    544
    Looks like it is the 1Z34 Carlisle - Newport Statesman that is in trouble. Has just passed Winsford at 2006 66 late. It is operated by WCRC!

    Sorry to hear of the problems and disappointments with this tour, especially as 46100 has performed well. Couple of Greenholme pix here:

    https://andrewstransport.smugmug.com/Northwesttrains/North-West-trains-2016/i-9fTvkqG

    Cheers

    Andrew N
     
  8. Shep Woolley

    Shep Woolley Well-Known Member Friend

    Joined:
    Feb 21, 2007
    Messages:
    2,318
    Likes Received:
    10,409
    Gender:
    Male
    Occupation:
    Retired
    46100 CME 2b.jpg

    Don't know who was on the throttle but LMS 7P Class 4-6-0 No. 46100 'Royal Scot' was flying through Scout Green today with the 'Cumbrian Coast Express'

    46100 CME 4b.jpg

    Just as the rain started, LMS 7P Class 4-6-0 No. 46100 'Royal Scot' accelerates away from Arnside Viaduct with the return leg of the 'Cumbrian Coast Express', I believe GoG was on the regulator
     
  9. pete12000

    pete12000 Member

    Joined:
    Jun 6, 2006
    Messages:
    946
    Likes Received:
    386
    Heritage Railway Volunteer:
    Yes I am an active volunteer
    Excellent photos!!
    With the chance of something similar next week
     
    MikeParkin65 likes this.
  10. Johnb

    Johnb Nat Pres stalwart

    Joined:
    Dec 3, 2014
    Messages:
    15,538
    Likes Received:
    18,385
    Gender:
    Male
    Occupation:
    Retired, best job I've ever had
    Location:
    Buckinghamshire
    Heritage Railway Volunteer:
    Yes I am an active volunteer
    This sorry saga is a good illustration of why I haven't travelled on mainline steam in the UK since 1993. I can believe the 2 hours quoted by WC, the threadbare rail network we now have is not geared up to anything that has to shunt, add to or reduce train formations. The obvious answer was to offer the Preston passengers standing room, but of course in the current
    climate of fear I can quite understand that no one would want to make that decision.
    I'm not knocking WC and it's good to see them up and running as I travel many miles photographing steam. I'm just pleased that there are enough mugs willing to put up with this sort of fiasco to enable me to do so.
     
  11. iancawthorne

    iancawthorne Well-Known Member

    Joined:
    Aug 23, 2010
    Messages:
    1,789
    Likes Received:
    6,133
    Gender:
    Male
    Location:
    Brampton, Cumbria
  12. 30567

    30567 Part of the furniture Friend

    Joined:
    Aug 7, 2012
    Messages:
    6,125
    Likes Received:
    4,088
    Spades and shovels come to mind for some reason. It's a bit like following Tranmere.

    Actually I was wondering about the 'climate of fear' and what would have happened in the same situation five years ago.

    Tough day for WCR, the Newport train has just limped into Crewe over two hours late at 2120 and according to RTT has been Caped there.
     
  13. 6024KEI

    6024KEI Member

    Joined:
    Apr 21, 2006
    Messages:
    861
    Likes Received:
    475
    Location:
    Bath
    Slightly off topic but at present WCRC have another fiasco on their hands - that Statesman has just been terminated at Crewe, over two hours late, presumably full of passengers heading for stations to Newport via Shrewsbury and Hereford - the next thing heading that way of any description is in an hours time and is a 158 unit heading for Shrewbury. Nothing going further south tonight!
     
  14. Dobbs0054

    Dobbs0054 Member

    Joined:
    Sep 23, 2014
    Messages:
    872
    Likes Received:
    520
    Gender:
    Male
    Bet they'll be able to stand on that...
     
  15. LMarsh1987

    LMarsh1987 Part of the furniture Friend

    Joined:
    Jun 19, 2013
    Messages:
    2,972
    Likes Received:
    3,916
    Gender:
    Male
    Occupation:
    TBC
    Location:
    Birmingham & Arley
    Heritage Railway Volunteer:
    No I do not currently volunteer
    I'm going a bit off topic here, but how about that run up Shap from 46100 ! Ok, it was only 10 coaches, but compared to the last few trips up Shap, it went very well and showed us how well set up she is.
     
    pete12000 likes this.
  16. GWR4707

    GWR4707 Nat Pres stalwart

    Joined:
    May 12, 2006
    Messages:
    19,232
    Likes Received:
    17,566
    Gender:
    Male
    Location:
    Cumbria
    Heritage Railway Volunteer:
    No I do not currently volunteer
    Just out of interest where are you stopping in Carnforth station and then accessing the WCML heading north? As per my earlier post there were all manner of logistical issues, not saying couldn't be solved but it wasn't as clear cut as suggested?
     
  17. 46223

    46223 Resident of Nat Pres Friend

    Joined:
    Apr 10, 2011
    Messages:
    6,693
    Likes Received:
    6,342
    Gender:
    Male
    Location:
    Lancs
    Heritage Railway Volunteer:
    No I do not currently volunteer
    Passengers could travel by service train to Carnforth and 46100 with extra coach could have picked them up in the station before backing onto the special. Would that be feasible?
     
    western nobleman and Dobbs0054 like this.
  18. Dobbs0054

    Dobbs0054 Member

    Joined:
    Sep 23, 2014
    Messages:
    872
    Likes Received:
    520
    Gender:
    Male
    You have answered your own question - "not saying it couldn't be solved..." There has to be a WILL to solve it. Leaving paying customers to watch the train rush pass them in the station with ZERO explanation is NOT solving the problem.

    To show that the will can be there, a few years ago RTC and WCRC could not run the Weymouth Seaside Express to Weymouth. Instead they planned a trip to Salisbury on the hoof. Makes adding a fresh carriage when passing base look like child's play....
     
    western nobleman likes this.
  19. staffordian

    staffordian Well-Known Member

    Joined:
    Mar 27, 2012
    Messages:
    1,524
    Likes Received:
    2,172
    Gender:
    Male
    Occupation:
    Retired
    Location:
    The Potteries
    Heritage Railway Volunteer:
    No I do not currently volunteer
    Have you by any chance heard if there are plans to get the passengers from Crewe to Newport?
     
  20. MellishR

    MellishR Resident of Nat Pres Friend

    Joined:
    Apr 16, 2009
    Messages:
    8,912
    Likes Received:
    5,848
    More to the point is who was on the shovel and what were they given to shovel.
     
    keswicklad likes this.

Share This Page