North Yorkshire Moors Railway General Discussion

I suggest that your observations of steam being "a luxury, rather than an expectation" go more or less to the heart of what is currently wrong a the NYMR's management level. I think it comes across that the operational departments are struggling to do their best, despite being allocated pitiful resources (if the loco department only gets 5K per steam loco, as reported by @Steve [and it's a figure I've heard before] how much do you think C&W or PWay get?), whilst the expanding "commercial " and "marketing" departments squander whatever money is brought in with their increasing numbers. The philosophy of what the NYMR should be, and what its customers expect, is blinding by its absence. These "management" people haven't a clue about what a heritage railway should be trying to do and offer, and describing them as managers really is an affront to the term - and perhaps the explanation why none of them engage in social media is actually now explained (@Lineisclear are you reading this?) - in a way it's fair, as no-one would enjoy being crucified, but at times it's necessary that, with everything going down hill, one has to learn from failure, pledge to do things differently and take whatever help and advice is offered. It doesn't have to be accepted or followed, but giving it measured and rational consideration would be a good start.