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SVR General Discussion

Discussion in 'Heritage Railways & Centres in the UK' started by threelinkdave, Aug 20, 2014.

  1. Sidmouth

    Sidmouth Part of the furniture Staff Member Moderator

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    many thanks , that is appreciated
     
  2. 35B

    35B Nat Pres stalwart

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    I know of no personal circumstances, and am well aware of the role of secondary spend. As an outsider, however, I observe the language of both communication and response, including the fanciful idea that dividend payments are a right.

    I also repeat my observation that there is an opportunity cost to free travel privileges, and that communication highlights that it was £272k last year.


    Sent from my iPhone using Tapatalk
     
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  3. Andy Williams

    Andy Williams Member

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    As per post No. 1466 only 56% of the the £272k was attributable to shareholder benefits. About 36% of the 'free' tickets went to Annual Loyalty Pass holders which for want of a better description can be described as annual season ticket holders who are probably not shareholders and are certainly not enjoying free travel. It is unfortunate that the shareholder statement has provoked the response that it has. Perhaps it would have been better to have only announced the changes to shareholder benefits, without mentioning the perceived £272k cost.
     
    Last edited: Aug 16, 2021
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  4. Kje7812

    Kje7812 Member

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    Yes, in a slight strange way, by trying to justify the increase, more people have been upset more than if it was just 'Hey it's been a while since the boundaries have changed and sadly it's time to do so'.
     
    Last edited: Aug 16, 2021
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  5. WSR_6960

    WSR_6960 Member

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    How very strange.

    In others corners of the UK Heritage Railway scene where this has happened before it's been referred to as a conspiracy !

    When an admin (who happens to be a Nat Pres moderator) makes the decision to call time on a Facebook thread discussing poor management decisions it's quickly stamped out.

    Perhaps you could consider talking to other railways just to check if they're happy for a discussion thread to continue under your watch ?

    I'm not a supporter of either regime but what I am detecting is a distinct lack of impartiality.

    #smokeandmirrors #ifyourrailwayfits #doublestandards
     
    Last edited: Aug 16, 2021
  6. Dead Sheep

    Dead Sheep New Member

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    Will I be purchasing more shares? Not likely. The SVR are clearly not to be trusted.
     
  7. Matt37401

    Matt37401 Part of the furniture

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    Utter rubbish, whilst there’s been a cock up at the SVR, there’s been more than one down in Somerset I really wouldn’t compare the two unless your so one sided. #hashtags don’t work by the way
     
    Last edited: Aug 16, 2021
  8. Monkey Magic

    Monkey Magic Part of the furniture

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    The stuff about the £272k could be cut and replaced with 'the thresholds have not changed in 11 years and they need to be adjusted...' and/or 'the longer term covid hit means that we need to maximise fare revenue in 2022 and beyond so sadly we have decided to...' but presenting it as shareholders costing the railway money is oddly passive aggressive.

    I might be an outlier here, but I don't think it is a good idea to insult/patronise your shareholders etc, at the same time as wanting them (and others) to act as donors. I wonder how many people are going to say 'Well I was going to donate £x to Home and Dry but I am going to have to spend it on something else' or worse, potential donors who may be offended by the phrasing and decide sit on their hands. It is not as if everyone is secure and rolling in cash at the moment.
     
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  9. Dead Sheep

    Dead Sheep New Member

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    I suggest that aggrieved shareholders keep booking compartments and tables as often as they can, irrespective of whether they are intending to use their journey.

    I have already purchased four compartment journeys over the next two weeks. None of which I shall be using.

    I suggest others do the same as a protest to SVR management.
     
  10. flying scotsman123

    flying scotsman123 Nat Pres stalwart

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    Really? I can't see that helping anything, just seems rather childish to me.
     
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  11. Sidmouth

    Sidmouth Part of the furniture Staff Member Moderator

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    with due respect we have two very different railways . In the instance of the SVR those who are being vocal about the decisions and communications made need to make their feelings clear directly to the railway and not via a social media platform or forum . Why do I say this , because that is what the SVR management have requested .So in this instance to get the point across the inbox needs to be filled with complaint and forum discussion needs to be reduced

    In the main they are shareholders with direct connection to the railway and I hope that everyone who is unhappy will do so
     
  12. Kje7812

    Kje7812 Member

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    Said threads were very circular in nature with some abusive language. What is the point of continuing them? They (as far as I aware) haven't been been deleted so the conversation hasn't been hidden if you want to read.
    They were also in places where there won't be an official response so they were very much just echo chambers. And before claims I'm management stooge, hardly. I'm fairly critical of the management but I just don't see the merit of the rant threads.
     
  13. Kje7812

    Kje7812 Member

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    So you are suggesting to protest by doing what some shareholders have been doing anyway? Hmm okay.
     
  14. WSR_6960

    WSR_6960 Member

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    #awkward :Wtf:

    I've said my piece and I'll leave it there. Social media policies everywhere and it hurts my little head.
     

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  15. Andy Williams

    Andy Williams Member

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    I am sorry, but I don't get that argument. If the SVR directors make a controversial decision, then it is only right and proper that those affected by it can openly debate the pros and cons, and effectively 'hold their feet to the fire'.

    On a personal note, I find that turning off commenting on threads on the private Facebook page the moment any embarrassment might be caused to the management risks letting any discontent fester. Allow people to have their say for a while and then the issue will soon peter out and be replaced by the next hot topic. One of the reasons that the SVR became so successful was due to to the fact that in the past it did not try to stifle discussion.

    Andy
     
    Last edited: Aug 16, 2021
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  16. flying scotsman123

    flying scotsman123 Nat Pres stalwart

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    I think the aim of shutting the Facebook thread was to try and channel more of that anger directly to SVR management when it became clear on enquiring that SVR management weren't interested in reading Facebook comments, thus the "holding their feet to the fire" point didn't really work.
     
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  17. Kje7812

    Kje7812 Member

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    Agreed, if management aren't going to read/response/care about FB comments on a non official group, what really is the point of them? Some of the threads were going for a good few hours with plenty of 'feedback'. Venting on FB is all well and good but if they actually send their comments directly to the management, they might be more effective.
     
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  18. Andy Williams

    Andy Williams Member

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    I presume that depends on whether or not any greater attention will be paid to comments made in e-mails. I suppose that by shutting down the Facebook thread, it at least minimises the spread of any perceived discontent.
     
  19. flying scotsman123

    flying scotsman123 Nat Pres stalwart

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    I think it a reasonable assumption that emails will at least be read, as opposed to the Facebook comments which has been confirmed are not. A large inbox *usually* provokes some sort of response better than more general moaning on social media in my experience.
     
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  20. Sidmouth

    Sidmouth Part of the furniture Staff Member Moderator

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    Exactly . Hot air expended on Facebook will achieve nothing. Right now I need all that feedback sent directly to the svr
     
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