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SVR General Discussion

Discussion in 'Heritage Railways & Centres in the UK' started by threelinkdave, Aug 20, 2014.

  1. Sidmouth

    Sidmouth Resident of Nat Pres Staff Member Moderator

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    The svr management have asked for all viewpoint to be directed to them . They do not review nor read any of the unofficial groups nor forum so to hold them to account that anger needs to be channeled directly to the railway
     
  2. Sidmouth

    Sidmouth Resident of Nat Pres Staff Member Moderator

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    Not really . I have a plan .....
     
  3. Monkey Magic

    Monkey Magic Part of the furniture

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    I think it depends on the intent, if it is about serious engagement and personalised responses then direct email and responses will be a good step in rebuilding some relationships.

    If it is about shutting down discussion then they will disappear into the ether, there will be no response or at best 'we are sorry you feel that way' type response. But if it is the latter then that would only alienate people further so would be self defeating.
     
  4. Sidmouth

    Sidmouth Resident of Nat Pres Staff Member Moderator

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    upload_2021-8-16_20-21-10.png

    I flagged the level of anger from the facebook group and this was the response . Credit that it was done quickly . Now to every shareholder who is unhappy with the decision or the communication , now is the time to make your feelings known directly to the railway . In all honesty the more that write in the better. I need to galvanise every unhappy shareholder . I can also help with a template as well . Please be civil and clear in the points made
     
    MattA, Graham Phillips, ghost and 3 others like this.
  5. 1472

    1472 Well-Known Member

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    I agree entirely. Whilst I normally regard said individual as level headed and fair it is quite clear that on another thread his position as moderator is at best questionable.
     
    6960 Raveningham Hall likes this.
  6. 1472

    1472 Well-Known Member

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    What is the difference between hot air on face book and hot air which you yourself regularly contribute to at times in extreme ways, despite being a moderator there, on the WSR thread of this site?

    I think we should be told.
     
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  7. Sidmouth

    Sidmouth Resident of Nat Pres Staff Member Moderator

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    Really terry , I credited you with more than this . The svr gm has asked for all complaint to go to the railway directly , so I am merely encouraging those who express their frustration on the group and forums to go direct. The svr have indicated a willingness to listen in a way the wsr never have . The wsr have never asked for any such feedback if anything they have sought to suppress all discussion
     
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  8. Sidmouth

    Sidmouth Resident of Nat Pres Staff Member Moderator

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    Just also to assist you

    The SVR hasn't booted out a long standing member of the family , the WSR has
    The SVR GM is experienced at managing successful heritage attractions , The WSR GM's transport business had its operating licence withdrawn
    The SVR presided over the most successful fund raising appeal through covid , the WSR emergency appeal for a £1m has stalled at under £40k
    The SVR has not had years of internal warring factions , unlike the WSR
    The SVR has delivered a major infrastructure project (falling sands ) on time and as planned . The WSR still hasn't crossed the road

    The SVR has asked for views to be shared directly , the WSR wanted this thread deleted
     
  9. mdewell

    mdewell Well-Known Member Friend

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    On the subject of secondary spend, when the HRA did a survey of InterRail card holders in 2018, the average secondary spend was just under £13 per visitor (across all railways). I would expect SVR shareholders to have a similar secondary spend (or more since they've already demonstrated a supportive attitude to the SVR by becoming shareholders).
     
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  10. Sidmouth

    Sidmouth Resident of Nat Pres Staff Member Moderator

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    Many thanks Mark,that is really helpful
     
  11. Robin

    Robin Well-Known Member Friend

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    Martin. Can I ask, who is the "I" who said they would respond. Is it the GM or one of the other Directors?
     
  12. Sidmouth

    Sidmouth Resident of Nat Pres Staff Member Moderator

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    of course you can ask . My communication yesterday was with the GM
     
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  13. Robin

    Robin Well-Known Member Friend

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    Thanks. I might favour her with a letter myself. ;)
     
  14. Sidmouth

    Sidmouth Resident of Nat Pres Staff Member Moderator

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    please do . The more we make our points loud and clear directly to the railway the better
     
  15. Pete Thornhill

    Pete Thornhill Resident of Nat Pres Staff Member Administrator Moderator Friend

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    That is exactly what I’m am going to do.
     
  16. Sidmouth

    Sidmouth Resident of Nat Pres Staff Member Moderator

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    many thanks Pete

    I'm drafting my own formal response later and will share the text here if people wish to copy
     
  17. Kje7812

    Kje7812 Well-Known Member

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  18. ikcdab

    ikcdab Member

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  19. flying scotsman123

    flying scotsman123 Resident of Nat Pres

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    A U-turn because it was something they were previously resisting, particularly in the case of the gala it had already been announced they were doing it pre-booking fixed itinerary only, and now it's not. Management listening to feedback from supporters eh, it'll never catch on...
     
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  20. Kje7812

    Kje7812 Well-Known Member

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    The gala(s) part is, as they had been announced as per the spring gala style.
    While the reinstatement of 'hop on hop off' for normal days had been raised a few weeks ago, there was no mention of the galas being so. In the fact the opposite.
     

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