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Trip Advisor, Customer Service and the future of our railways

الموضوع في 'Heritage Railways & Centres in the UK' بواسطة Sidmouth, بتاريخ ‏3 يناير 2020.

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  1. Wenlock

    Wenlock Well-Known Member Friend

    إنضم إلينا في:
    ‏26 اكتوبر 2008
    المشاركات:
    2,139
    عدد المعجبين:
    1,400
    الجنس:
    ذكر
    الوظيفة:
    Bus Driver
    مكان الإقامة:
    Loughton Essex
    Heritage Railway Volunteer:
    No I do not currently volunteer
    It does regularly surprise me the number of sites which do not have an obvious tab or link to either a timetable page or calendar of service.
    In some cases this may simply be that the timetables have not yet been finalised, and the links to same have been hidden until ready. However many people including myself like to plan ahead for our limited free time. Some lines manage to publish their timetables early enough and make them easily available on the website, but some may be losing custom by failing to do so.
     
    Wenlock, ‏8 يناير 2020
    #101
  2. Steve B

    Steve B Well-Known Member

    إنضم إلينا في:
    ‏20 جوان 2008
    المشاركات:
    2,177
    عدد المعجبين:
    1,589
    مكان الإقامة:
    Shropshire
    And surely, if the timetables haven't yet been finalised, it's not difficult to put a note on the website saying that "the railway will re-open on ... further details will be published shortly". I would be astonished if any railway doesn't yet know their re-opening date at least!

    Steve B
     
    Steve B, ‏8 يناير 2020
    #102
    The Dainton Banker و jnc معجبون بهذا.
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