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Trip Advisor, Customer Service and the future of our railways

本贴由 Sidmouth 于 2020-01-03 发布. 版块名称: Heritage Railways & Centres in the UK

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  1. Wenlock

    Wenlock Well-Known Member Friend

    注册日期:
    2008-10-26
    帖子:
    2,126
    支持:
    1,381
    性别:
    男
    职业:
    Bus Driver
    所在地:
    Loughton Essex
    Heritage Railway Volunteer:
    No I do not currently volunteer
    It does regularly surprise me the number of sites which do not have an obvious tab or link to either a timetable page or calendar of service.
    In some cases this may simply be that the timetables have not yet been finalised, and the links to same have been hidden until ready. However many people including myself like to plan ahead for our limited free time. Some lines manage to publish their timetables early enough and make them easily available on the website, but some may be losing custom by failing to do so.
     
    Wenlock, 2020-01-08
    #101
  2. Steve B

    Steve B Well-Known Member

    注册日期:
    2008-06-20
    帖子:
    2,169
    支持:
    1,579
    所在地:
    Shropshire
    And surely, if the timetables haven't yet been finalised, it's not difficult to put a note on the website saying that "the railway will re-open on ... further details will be published shortly". I would be astonished if any railway doesn't yet know their re-opening date at least!

    Steve B
     
    Steve B, 2020-01-08
    #102
    已获得The Dainton Banker和jnc的支持.
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