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Railway Touring Company 2016

Discussion in 'What's Going On' started by mike1522, Sep 10, 2015.

  1. 5098

    5098 Well-Known Member

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    There's no CME this week. The next one is 3rd September.
     
  2. Bifur01

    Bifur01 Member

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    Sorry; that's the one I meant :)
     
  3. Big Al

    Big Al Nat Pres stalwart Staff Member Moderator

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    Talking of fiction, we seem to have a choice of locomotives for the December 13th trip to Bognor and Littlehampton, depending on which part of the details you read. Either way, Braunton or Oliver Cromwell will be fine!

    An unusual trip and a sensible short day offering with plenty of appeal. It reads as though the steam loco will run the train tender first from Bognor to Littlehampton although I don't see how the current track layouts will allow that. As usual, what is not said lures us into hoping for something that probably will not happen. Why do they continue to do it? Surely WCRC has already told them that a diesel will be included and carry out the reversal - or am I wrong about that?
     
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  4. Paul42

    Paul42 Part of the furniture

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    Alan

    Last time they went to Bognor (My first trip with RTC) 23/9/2006 a diesel carried out the reversal.

    Paul
     
  5. simon

    simon Resident of Nat Pres

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    I don't read it like that. I read it as diesel on the front out of Bognor then steam down to Littlehampton and diesel back to the main line.
     
  6. Bulleid Pacific

    Bulleid Pacific Part of the furniture

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    It's your archetypal branchline trip- diesel should be expected unless it's in the North East, and even then if engines are fighting fit. I'm on it, providing the alignment of a couple of stars come to pass, as it's a potentially difficult weekday slot. However, few complained when a 37 accompanied 34067 on its forays to Folkestone Harbour back in 2009.
     
  7. Big Al

    Big Al Nat Pres stalwart Staff Member Moderator

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    If a diesel is involved then it will pull the train from Bognor to Littlehampton and be on the back out of Victoria and back into Victoria. That's the logical way of doing it.
     
  8. simon

    simon Resident of Nat Pres

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    Whichever way it goes to Littlehampton, it reads as diesel pulling the train out of Bognor.
     
  9. Big Al

    Big Al Nat Pres stalwart Staff Member Moderator

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    Absolutely. You know that. I know that. A random member of the public may not be bothered about what we suspect will be the operational element of it that involves a diesel but why be so coy? @26D_M goes on all of the time about this lack of accuracy and openness. He is right to question the integrity of what they say. @Paul42 has already said that the RTC knows the way it will work from a previous visit so why won't they give the information that should be out there and be clear?

    I rate the RTC but their advance information is poor and they seem not to be bothered or just don't have the systems to make certain that the finer detail is checked. Either way, they deserve to get flack about it every time obvious errors and omissions are picked up.

    By the way - coming back via Wimbledon, I see, on a Tuesday evening in the rush hour. So that will involve crossing the main SWT fast and slow running lines to get to the Tooting/Streatham route. I wish Network Rail luck with that one. My money is on a direct run back through Epsom, Sutton and Mitcham Junction. We shall see. I will still book on this one but honestly........:rolleyes:
     
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  10. Bulleid Pacific

    Bulleid Pacific Part of the furniture

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    Either way suits me on the return- haven't done Mitcham. However, why would you need to access the Streatham route to get to Victoria when you can use the dive-under by Latchmere? However, the advert is ambiguous which form of motive power will do the transfer between locations- I agree there is an issue if they advertise the DL on the Dorset Coast and the Christmas Sussex Belle and not this one, but the answer to the following would permit the benefit of the doubt:

    1. Is it possible to release a steam locomotive at Bognor? Although there is at least one release road visible on Google Earth, I don't think its connected at the terminus end. But again, there's 1 hour 30 minutes, so enough time to get to Littlehampton Triangle?

    2. Is it possible to release a steam locomotive at Littlehampton? Looking at photographs, this could entail a propelling movement towards the depot- there's penty of time allocated at Littlehampton. Alternatively, they could release the locomotive for turning on the triangle.

    Either way, I wouldn't complain if there's a diesel leg to get between the two due to the branchline nature of the trip. It looks pretty complex to me!
     
  11. 26D_M

    26D_M Part of the furniture

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    As @BigAl says I may have laboured the point but failing to disclose known facts in advertising has the same effect as making false claims.
    It would be an interesting exercise if the booking process for a charter offered a diesel option at a lower price to determine the actual premium folk choose to pay for steam. Obviously it won't happen but the challenge is there for an organiser to find out exactly what their customers want.
     
  12. Dobbs0054

    Dobbs0054 Member

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    The answer is very simple. If accuracy, openness and transparency were respected, the tour itinerary would state clearly if the diesel was to be attached to assist the train and/or actually perform part of the route. That being the case, many would see through the untrue statement of "steam hauled" and not bother to book. Hiding a sentence deep in the T&Cs is not good enough. Tell us what the product is. If you are confident your product will be bought, what have you to fear?
     
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  13. Enterprise

    Enterprise Part of the furniture

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    I've not been there for a long while but I think I remember a release was possible from P3.
     
  14. Bulleid Pacific

    Bulleid Pacific Part of the furniture

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    At the risk of being unpopular, the way I read Dobbs0054's arguments is that if such standards were followed to the letter, then one should be equally disappointed if a DL was advertised when steam did the whole thing. Morton's Fork or Catch 22, take your pick. The sector has its issues, but it's about as transparent as it can be given the circumstances- the only thing I consider irritable is the lack of website updates, but you are prompted to subscribe to the T&Cs before booking online, at any case.

    However, if things were to be done strictly according to such beliefs, then:

    1. Prices would go up.
    2. Less people would travel- there's cheaper premium leisure activities out there.
    3. Less trips need to be marketed.
    4. Promoters would cease trading due to the inability to meet annual overheads.
    5. There would be no steam programme in the way that we are currently used to.

    If that's what's wanted, then great, and go for it, but leave those of us who want to see steam on the network in some form get on with it. I'd also suggest that if there's a better way than the market is currently organised, then those concerned should show the sector how it should be done, or at least legally test the T&Cs in court.

    Regardless, the latter are there for a reason, so I would also hope complainants are equally willing to pursue insurance companies, banks, holiday firms and others for 'hiding' clauses in their T&Cs. PPI is a key example of success in this, but the simpler nature of a promoter's T&Cs would suggest a less than certain outcome. Also, if I were a promoter, I'd have run them past a lawyer in any case.
     
    Last edited: Aug 24, 2016
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  15. 26D_M

    26D_M Part of the furniture

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    There is a risk of trying to over complicate how the dl involvement is brought to the attention of the buyer. I have suggested a simple one line statement of equal prominence to the main tour details would suffice.
    It cannot be stated with any certainty either that the points 1-5 above would automatically be the result of clearer advertising. The main outcome would be a fairer market and informed buyers neither of which are likely to cause a reduction in patronage whereas the longer the present deception goes on the more probable long term adverse customer reaction becomes. This will damage the market more surely than being honest.
     
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  16. Enterprise

    Enterprise Part of the furniture

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    The T&Cs won't get tested in court. If complaints with a good foundation are made assertively enough, fair refunds are offered.
     
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  17. 26D_M

    26D_M Part of the furniture

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    Thereby conceding, without prejudice, the deficiency in the published terms?
     
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  18. Dobbs0054

    Dobbs0054 Member

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    Agreed. I have had refunds despite the first response being the T&Cs. When told I was happy for a District Judge to adjudicate on the T&Cs my money came back quickly. No company wants the T&Cs tested as that would truly open Pandora's Box for them. Better to pay off a few stroppy customers and continue as is...
     
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  19. Dobbs0054

    Dobbs0054 Member

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    1.If the quality is assured, then people will pay the price. Better to pay for a premium product and actually receive than pay for a premium product and constantly receive substandard products.
    2.I doubt that fewer people would travel. The majority of customers are in Premier and First Class which show price is not the issue.
    3. Is that such a bad thing? Given the scarecity of Class 7 & 8 locos this year, so many tours have been cancelled. A consolidation of services on good routes with loads suitable for the loco to deliver pure steam has it's attractions.
    4. It's not a Train Set that promoters are playing with. It's the National Network and they are in it to turn a profit. If they cannot deliver the product they puport to sell then there is no place in business for them.
    5. Again. Not a bad thing. A more efficient and reliable tour programme delivered honestly.

    I may be being pedantic here but you talk of those who want to "see" steam on the network. I don't want to just "see" steam on the network, I want to ride behind it as well. But I want to receive the product as sold to me.
     
  20. 30567

    30567 Part of the furniture Friend

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    Maybe in the meantime while waiting for the perfect world, UKSteam should add a column with a score from 1 to 10 of the predicted chances of a particular tour being steam only. Then this tour which is obviously going to run with a DL anyway to be sure of getting up Grosvenor Bank on Dec 13 can be rated 1. I find the more annoying thing to be something like the Buxton Spa or the Welsh Mountaineer where it's pretty inevitable that the rating will be 5 and it's really just a gamble on the loco, the arrangements with NR and the weather.

    I agree with Bulleid Pacific--- and I think I recall people baling out of a UKRT trip to York recently because they weren't interested in a trip back to London through Lincs behind Tornado.
     

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